Sunday, May 17, 2009

You are here...


Here are 2 views of the RV Resort where we are staying. The top is the official site map. The bottom is a satellite view I downloaded from Google Earth with annotations. If you click on the image you can see it much larger. We are in one of those rural areas where the satellite coverage is not very detailed. You can see that the quality of the image near the entrance is from a much poorer-quality frame that the one the rest of the image is in. Luckily, most of the resort has higher resolution. (Note that the 2 views are 90 degrees off from each other.)

This is billed as a 5-star RV resort, and I would not try to disagree with that rating. Most of the campsites are just beautiful, and there is a site for every taste. You can be in the middle of things with or without hookups. You can be out in the boondocks on a pond, near the laundry and showers on a river or watch your kids from a site around Evergreen Square.

They really cater to kids here. During our training we were told time and again how people love to come here because their kids love it so much. But hearing it from the guests is something else entirely. There are lots of happy faces here, and I think our Fun & Games Department has a lot to do with that.

I was a little apprehensive because the resort is owned by a large corporation and I expected lots of rigidity. I think there is some of that in the other departments. But the heads of our department - Jim & Jan Stella - have a great deal of autonomy. They really want us to use our judgment when dealing with the guests rather than follow a set of rules.

We have a very strong Mission Statement for the resort which I won't repeat here, but it involves creating lifelong memories. I like to think of us as the Memories Department. I think it fits.

No comments: